Sunday, November 24, 2019

Confidentiality in Counseling

Confidentiality in Counseling Counseling describes a method of relating and responding to other individuals with the aim of providing them with an opportunity to explore, discover, and clarify ways of living more satisfyingly and resourcefully (Bond, 2000). It depends on the context in which the word is used to derive the actual meaning. Generally, counseling is a service provided by a trained professional and it is a process that involves a series of steps.Advertising We will write a custom essay sample on Confidentiality in Counseling specifically for you for only $16.05 $11/page Learn More These include identifying the problem that needs to be addressed-such problems could be from the client who needs counseling help, consider the outcome of the decision (to the client and the entire society) understanding the client, assessing ones potential competence (skills that are required to solve the current problem), consideration of ethical standards in relation to the situation. In counseli ng, information shared includes one’s body, mind and thoughts, beliefs, feelings and fantasies (Burnard, 2005) Confidentiality refers to the ethical principle of not revealing information known to a given party to unauthorized parties. This principle ensures secrecy among two or more parties who share information to them. In addition, confidentiality restricts giving information to third parties. Counseling involves so much classified information being revealed by the client. For instance, it may involve confessions and revelations of past and current situations of darkest and very sensitive high profile information of crimes, plans that are underway to achieve a given objective, secrets that could lead to arrests and prosecution by law and other forms of confidential information that should not be allowed to reach a third party. Counseling takes on different forms depending on the situation, such as traumatic experience that has occurred in ones life, or information required on medical, career, legal, spiritual, and emotional situations that have affected a client either short or long-term. In either situation, the information shared between the client and the professional counselor should be kept and treated with the privacy and confidentiality that is deserved with regard to conformity to legal standards that describe confidentiality (Feltham and Dryden, 2006). Both confidentiality and privacy are integrally related. Privacy allows individuals to limit access to information about themselves whereas confidentiality allows individuals to control access of the information they have shared, hence enabling the development of client trust with the counselor (McLeod, 2004).Advertising Looking for essay on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Different groups Counseling involves a variety of different age groups; matters that affects these groups and most of the groups that seek counse ling services tend to assume that whatever they are divulging to their counselor, will be kept confidential for children and adolescents, there are many critical issues that face them, which need that counselors maintain confidentiality in offering their services. The adult clients are assumed rational in providing any kind of information to the counselors. Managing confidentiality in counseling minors tends to be very complex because most of them are frightened and have doubts that the information given out might be divulged to third parties, who might threaten the minors to the extent of causing more harm to them (McLeod, 2004). Ethical dilemma and steps Having a mentally disturbed patient who suffers from paranoia, at this point, the situation needing attention is a description of paranoia, the different forms, and symptoms with the patient and how to calm the effects of paranoia. The therapist decides on the best way possible to handle the patient. The decision made will affect both the patient and other colleagues in different ways-the patient should be informed of the measures to take when certain feelings of anxiety, fear, and or violent reactions come up. The psychologist should contact the patient’s family or friends and inform them about the consequences of the situation. Consultations and information gathering about the issue of paranoia from other professionals, the internet, and medical literatures will enhance the process of decision making by the psychologist, in order to provide best assistance, the psychologist can also direct the patient to another professional colleague who has vast experience on such situation. In such cases, the ethical standard of confidentiality is breached so to allow extensive acquiring and dissemination of knowledge that will be helpful in assisting both the patient and the entire community, but privacy and anonymity of patients situation should be taken into consideration. In order to clearly understand and p rovide solution to the situation, the psychologist should analyze the links between family, behavior, culture, and relevant theories that correlate to the dilemma of the patient.Advertising We will write a custom essay sample on Confidentiality in Counseling specifically for you for only $16.05 $11/page Learn More In most cases, counseling jeopardizes a person’s feelings, rights, position, and judgment. In this situation, the psychologist should prioritize the patient’s dilemma, and consider performance to the best even if it breaches the legalities, provided it does not endanger the patient-community relation. In offering the professional services, the psychologist should consider the role of other aspects in the community towards the decisions undertaken in the entire process, how paranoia is perceived within the cultural, religious, and social contexts, and corrective steps taken should such aspects result into conflicts, by either seeking legal assistance. In case of unexpected results in future, the psychologist should develop alternative courses of action-if for example the services given to the paranoia patient fails, or face prejudice from community, prescription of other professional services should be advised accordingly. The situation at hand should be looked at and advised within a larger perspective in consideration to the effects and those affected by the decision; the process should accommodate and harmonize the perspectives of all the members involved in counseling. All the decisions made by the professional counselor should be undertaken in consideration of personal responsibility to the latter, through reconciliatory means in consideration to ethical code, response, and actions. The possible outcome and the eventuality of the results should be evaluated by the psychologist in terms of the overall action taken in providing counseling services to the paranoia patient and the results, if negative, other ca use of action should be prescribed to correct the situation of either the patient, conflict from society, legal issues, and other areas. The above processes should be followed by the psychologist to ensure that the decision taken in order to assist the paranoia patient does not compromise the safety of all the parties involved. In addition, the services provided help the patient’s life in future; it will ensure that future challenges are overcome in a conflict free environment while guaranteeing better professional services to patients (Pope, Vasquez, 2007, p.111). Challenges facing Confidentiality Sometimes, in the counseling process, not all the information is availed by the client and such information could be needed for different issues to take place. For example, a client who has been severally abused sexually by his/her parents, or a stranger for that matter could hide such information from the counselor due to the relation that exists between the client and the perpetr ator.Advertising Looking for essay on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More This hidden information is required by the counselor and medical practitioners to prescribe medication and other measures for the client. Hence, the counselor might opt to get the information from a third party to be able to ensure the success of counseling. Such a situation breaches confidentiality of the information for both parties. Parental consent Parental consent is needed from parent or guardian before entering counseling relationship especially in cases where the minors are considered not to make informed decisions about certain issues. However, their inclusion in the counseling process might restrict some information form the minors and as a result breaching confidentiality of the entire process. Competency (Age limits) – where the client is a minor, an adult has a great influence towards confidentiality. For minors who are seen as irrational in terms of revealing information and making decisions, the confidentiality is not guaranteed to some extent because a third party has to be involved in such a context to reveal or confirm certain information. The competency of age determines the confidentiality of the counseling process. Legal issues Matters concerning the various laws of any given state influence confidentiality in a way; for example, in cases of minor pregnancy, the minor might refuse to inform her parents about the plans for an abortion or even the pregnancy. Thus, if the abortion goes out of hand, the counselor is held responsible by law as for not informing the parents. Moreover, privacy rights influence confidentiality in counseling. Decisions making models Several models are used by counselors to promote the clients welfare depending on the situation at hand. Here, complexity of the situation and information provided by the client would influence the use of a third party. Privileged communication – This refers to the rights that protect clients from disclosing information during legal proceedings without informed consent (Pat, 1998). Confidentiality in various situations is breached, such as where it has involved notifiable diseases and the entire society has to be informed of the disease and its dangers. Other situation involve the births and deaths of individuals by the clients, information given to the police officers due to accidents and or crime, court orders which would require that certain information be made available to third parties, and where the professionals have to share certain information. All these forms result in breaching of confidentiality in any cases of counseling (Palmer, 1997). Benefits of confidentiality The client benefits from confidentiality during the counseling process in that, the client has a secure environment to give a full and frank account of issues pertaining to the problems they are facing. In other words, the client has someone whom he or she can accord trust for counseling services. Confidentiality supports public confidence and trust in both counseling and th e general healthcare services. It expresses mutual respect for the client or patient, and the autonomy of the patient is guaranteed. Confidentiality also guarantees the clients’ beneficence, non-maleficence (no intentions of harming the client whatsoever), justice and equal treatment and fidelity (loyalty, reliability and action in good faith). In certain cases, confidentiality reduces chances of the client being vulnerable to certain risks that may arise if the information revealed is made public and or relayed to a third party. Confidentiality ensures that the clients’ situation is dealt with, however nasty it may look to the client, and hence reduces chances of certain solvable situations worsening and becoming catastrophic in future. Clients are able to access professional assistance without the fear of victimization, and hence the reduction of the guilty conscience in the clients’ lives (Poon, 2003). Conclusion Counseling involves numerous services that are provided to the clients by professional counselors. These services concern and influence a persons taste, beliefs, thoughts, and fantasies. Confidentiality greatly influences the entire process of counseling, as the client and the professional counselor have to build and maintain trustworthy ground of access to information from both parties for the entire process to be successful. Different groups influence the extent of confidentiality during the counseling process, hence resulting into variation of management of confidentiality among the different groups. There are situations where confidentiality needs to be breached in order to get specific information about certain issues, and also to solve and prevent the occurrence of catastrophes in the entire society from the influence of information provided by the client. The clients benefit from confidentiality in many different ways. In counseling, the professionals should adhere and strictly maintain and ensure that privacy and confid entiality of the process is maintained to the latter, as this ensures the success of the counseling process. References Bond, T. (2000). Standards and ethics for counseling in action. London: Sage. Retrieved from https://books.google.com/books?id=yVx3LkOQA8YCpg=PA150dq=confidentiality+in+counsellinghl=enei=XtLDTeb0DtHLswaM9_WHDwsa=Xoi=book_resultct=resultresnum=4ved=0CEEQ6AEwAw#v=onepageq=confidentiality%20in%20counsellingf=true. Burnard, P. (2005). Counseling skills for health professionals. London: Nelson Thornes Ltd. Retrieved from https://books.google.com/books?id=xQIqC-_49wECpg=PA188dq=confidentiality+in+counsellinghl=enei=XtLDTeb0DtHLswaM9_WHDwsa=Xoi=book_resultct=resultresnum=8ved=0CFUQ6AEwBw#v=onepageq=confidentiality%20in%20counsellingf=true. Feltham, C., and Dryden, W. (2006). Brief counselling: a practical, integrative approach. Berkshire: McGraw-Hill International. Retrieved from https://books.google.com/books?id=ak_sybCOn-gCprintsec=frontcover#v=onepageqf=false. McLeod, J. (2004). The counsellors workbook: developing a personal approach. Berkshire: McGraw-Hill International. Retrieved from https://books.google.com/books?id=GpZsUxLdgvYCpg=PA102dq=confidentiality+in+counsellinghl=enei=eDLGTdvuAsXNswbsm7SXDwsa=Xoi=book_resultct=resultresnum=4ved=0CEUQ6AEwAw#v=onepageq=confidentiality%20in%20counsellingf=false. Palmer, S. (1997). Handbook of counseling. London: Routledge. Retrieved from https://books.google.com/books?id=Hloe33OCZqECpg=PA525dq=confidentiality+in+counsellinghl=enei=XtLDTeb0DtHLswaM9_WHDwsa=Xoi=book_resultct=resultresnum=2ved=0CDcQ6AEwAQ#v=onepageq=confidentiality%20in%20counsellingf=true. Pat, L. (1998). Counseling Minors: Ethical and Legal Issues. Counseling and Values, Vol, 42, Issue 3. Retrieved from pc3connect.org/otherdocs/COUNSELING%20MINORS-%20ETHICAL%20AND%20LEGAL%20ISSUES.PDF. Poon, S, M. (2003). Counseling â€Å"for life enrichment faith, hope, and love.† Singapore: All Nations Enterprise Ltd. Retrieved from https://boo ks.google.com/books?id=VJD3mdqSk6oCprintsec=frontcoverdq=counsellinghl=enei=-9bDTa7NJY_CtAbakvHIDwsa=Xoi=book_resultct=resultresnum=6ved=0CFwQ6AEwBQ#v=onepageqf=false Pope, S, K., Vasquez, T, J. (2007). Ethics in Psychotherapy and Counseling. CA: John Wiley Sons, Inc.

Thursday, November 21, 2019

Weekly questions Assignment Example | Topics and Well Written Essays - 500 words

Weekly questions - Assignment Example Apparently, US companies are tending towards outsourcing their customer service functions to companies that hire staff capable of communicating fluently in Spanish or English. While majority of international US companies have staff that is multi-lingual, most of them would still prefer to hire companies that possess a similar cultural affinity (Cromie & Zott, 2014). Therefore, they will tend to be more likely to outsource functions to locations that share a similar culture, thus preferring near-shoring. Although American companies have benefited immensely from offshore outsourcing in the past, the increasing investments in customer service has made them aware of the costs of miscommunication on their overall business. The US, as of 2013, had several trade sanctions and embargoes against several countries, including imposing embargoes on arms-related exports, financial restrictions, economic assistance restrictions, and dual-use exports controls. The embargo against Cuba is one example, which involves financial, economic, and commercial restrictions first imposed in 1960 and further extended in 1962 to cover almost all forms of imports (Coy, 2012). An arms-trade embargo has been in force since 1958 when Cuban rebels headed by Fidel Castro seized American properties and nationalized them. In addition, further actions to nationalize all privately-owned companies led to an embargo on all Cuban brown sugar imports. The US government responded to Castro’s Cold War alignment with the USSR by widening the scope of trade embargo restrictions, especially after Cuba hosted USSR missiles on their territory (Coy, 2012). This resulted in freezing of Cuban assets in the US and consolidation of all existing restrictions. Finally, in the wake of the shooting of unarmed US planes that killed four US citizens in 1992, the Helms-Burton Act restricted trafficking of property confiscated by the Cuban government

Wednesday, November 20, 2019

Comparative Essay Example | Topics and Well Written Essays - 750 words

Comparative - Essay Example This paper exemplifies various similarities and differences between â€Å"Drunken Master† and â€Å"Fist of Fury†. Firstly, both films are nationalistic and portray the Chinese masculinity. Nationalism and Chinese cinema have always been intertwined. â€Å"Fist of Fury† is situated at the period when China was recovering from degradations and humiliations in the hands of Japanese and other colonial powers. Lee acts as a strong Chinese man who confronts all humiliations and challenges and triumphs over them thus portraying his nationalism. Lee defeats Japanese clearly indicating the triumph of Chinese martial arts over external forms and illustrates how customary martial arts were deeply ingrained in Lee. Additionally, Lee’s triumph and devotion to defending the society is depicted when he uses his Chinese martial arts skills to defend and protect his community against external interference, a factor that further indicates the role that men were supposed to play in the traditional Chinese community. While many analysts document Lee’s nationalism as hugely controversial and th e entire process of defining who a Chinese is as multifaceted and dubious, Lee’s character embodies a Chinese who is anti-Japanese and the avenge against the slaying of his master portray the antagonism that existed between Chinese Nationalists and the ‘others’, typically represented by Japanese villains (Louie, 92). Similarly, in the â€Å"Drunken Master†, the nationalistic spirit and Chinese masculinity are featured through the character of Jackie Chan. Chan, despite being dreadful of Chinese martial arts, is forced to train in it which later enables him to defend his father against being butchered by Yan Ti San who was hired by a business opponent to kill Chan’s father. Chan was to be trained by Beggar who is legendary for crippling students when training. When Chan finds it hard to survive in Beggar’s school, he leaves for Drunken Master’s school and learns

Sunday, November 17, 2019

Using Calculus in curves for bridges, tunnels, and more (engineering) Research Paper

Using Calculus in curves for bridges, tunnels, and more (engineering) - Research Paper Example examine the role of calculus in physics at large and specifically determination of the use of calculus in the development of bridges, tunnels as well as curves. There is high level of integration of calculus within the entire discipline of physical sciences. (Charles, R. I. 2005)This can be found in both physics as a physical science and biology as a physical science. One can also be able to find calculus in statistics and all the disciplines that relate to it, engineering and its entire spectrum, in economics, business as well as in medicine. Other areas that has witnessed the exploitation of the use of calculus include modern development. By modern development, it is important to appreciate that areas such as architecture rely extensively in the use of calculus. Another are of modern development is the field of aviation. In this area, calculus are used extensively as this paper will try to reveal in the subsequent pages. From this end, the study shall examine specific areas and also try to elaborate the importance of the use of calculus in those particular areas. The first most important area where calculus has been extensively used is â€Å"finding the slope of a curve†. There is a generalized method that can always be used to find a slope of a curve. Usually, this require particular formula of operation. Calculus can always provide a tried and tested formula for this with almost absolute accuracy. The nature of the slope is that it is always fairly elementary. By the use of some algebraic formulas, this can always be determined without any problem. To find the steepness of such a slope, there is a need to utilize calculus in determining such slope. Finding the steepness of a slope can be important in a lot more areas of the study. For example, in civil engineering, construction of roads and bridges will rely on the ability of the engineers to calculate the steepness of a given place. This would enable them determine what actions need to be taken on

Friday, November 15, 2019

The relevance of coaching and mentoring

The relevance of coaching and mentoring Coaching and mentoring both are considered to be very important activities in organisation working in the current business era, where there is high competition among different competitors in market with different types of quality products and services. All these organisations in modern management strongly believe in the development of the human resources in their as they consider humans as an asset and important resource for achievement of their organisational goals and objectives. So the make human able to carry out their job roles successfully and to make sure the achievement of the organisation objective by their hard work, skills and motivation, organisations arrange activities like coaching and mentoring to achieve their objectives through human resources in the organisation. Coaching and mentoring are popular capacity-building tools, especially in the area of leadership development. They are often mentioned in proposals and reviews as key elements of good capacity-building practice. Yet despite their current status, many of us are unclear what coaching and mentoring really involves, and where and when they work. [6] This assignment is about the understanding of the basic concepts of coaching and mentoring, the basic definitions of these two terms, what is the difference among the concepts and processes of coaching and mentoring, and what are the processes that organisation use to hire or develop a proper coach or mentor in their organisation. Objectives of Assignment This assignment is divided into two task, following are the objectives and requirements of each individual tasks. Task 1 The objectives / requirements of task one of assignment are Define the terms mentoring and coaching Demonstrate a critical and clear understanding of the differences between mentoring and coaching Critical reflection of skills required to be an effective coach and mentor Coaching and mentoring processes Leadership behaviors (particular attention must be paid to theories on motivation, learning and emotional intelligence) and styles that accommodate mentoring and coaching strategies Task 2 Following are the objectives / requirements of the task two of the assignment Critically evaluate how the current academic debate on coaching and mentoring will enable you as a Human Resources Manager to instill the importance and value of coaching and mentoring to organizations. Critically reflect on how your academic research on coaching and mentoring has contributed to the development of your subject knowledge on Human resources. Critically reflect on your achievement of any two of the module learning outcomes Definition of Mentoring Mentoring is an indefinite, relationship based activity with several specific but wide ranging goals. It does not have to be a formal process. The mentor is a facilitator who works with either an individual or a group of people over an extended time period. The agenda is open and continues to evolve over the longer term. Mentoring seeks to build wisdom the ability to apply skills, knowledge and experience to new situations and processes. [2] Mentoring relationships can deliver a number of critical benefits to nonprofit organizations and their employees. They can accelerate learning and expand the overall competency base of staff. They can help assure organizational agility, flexibility, and resourcefulness in difficult times, drawing on the guidance of seasoned professionals. They can improve the quality of work products and services through the use of feedback loops. They can strengthen networks and build collaborative ties between the organizations or work units where mentors and mentees are based. And they can help protect nonprofits from unforeseen liabilities, as mentors help mentees assess risks and manage challenges. Mentorship fosters employee loyalty and commitment, improving morale while enriching organizational culture making it more humane and accountable to community. [3] The activities of mentoring a very important when there are some persons in organization at senior positions, got good experience of working with organization, have good knowledge of organization products and services, good understanding of the organizational structures and procedures, and that person wants to voluntarily or through the set procedure of the mentoring for the organization with new and un experienced employees in very informal, and friendly way. Different organization irrespective of the structure, size and business of the organization are getting benefits from the process and procedures of mentoring. Definition of Coaching To survive and make the organization a prosper institute in the tough era of competition, it is needed from the organizations to perform at their best with high level of effectiveness and motivation towards the achievement of their organizational goals and objectives. This clearly indicate that certain skills like leadership skills, taking right decision on right time (decision making) relationships between different staff members, creation and innovation activities, time management, stress management, controlling issue of high importance, conducting and controlling meetings effectively are all those skills and activities which the organizations has to be at very best in order to capture a prominent position in the market. To carry out all the above activities in proper way the organization can grab the benefits of all these, the term coaching are use. As there is no one agreed on definition of coaching exit but different management writer have come up with their own definition, in all of them some terms remains the same like working for the betterment of skills and informations in organization through a very structured process. The term coaching includes activities related to developing the organizational capacity of whole organization (such as increasing leadership for instructional reform). It includes helping management and employees reallocate their resources and improve their use of data in the service of improving instruction and it includes activities directly related to improving instruction (such as one on one observation and feedback of employees instructional strategies and small group learning of new content and pedagogy). [1] The focus of coaching is on meeting very specific objectives within a set period of time. Coaching is mainly concerned with performance and the development of certain skills. It usually takes place on a one-to-one basis and has a very specific purpose. There is usually a planned program with a much shorter timeframe than in mentoring, so the learning goals are usually determined in advance. [2] Mentoring and coaching can be stand alone activities, but they can also be used to complement each other. Characteristics of coaching Following are the main characteristics of the coaching presented by the Chartered Institute of Personnel and Development (CIPD), and most of the coaching professionals agree with these characteristics and consider these characteristics as fundamentals for coaching activities in the organization. This is development through one to one discussion. Give people understanding on their weaknesses and strengths. The aim of coaching is to address a specific issue. It is considered as short term activity, but its impact is very long term. This is known as non directive development The purpose of coaching is the improvement of performance and enhancing skills of individuals and team members working in the organization. It addresses different issues with the internal environment of the organization, and external organization. The organizations conduct coaching activities for the achievement of both organizational and individual goals. This is time specific activity. It works on the premise that clients are self-aware, or can achieve self-awareness. It is a skilled activity Benefits of coaching and mentoring The coaching and mentoring helps organization in enhancing their human resources skills and make them able to carry out their job roles and responsibilities in way which is efficient, effective and which helps the management of the organization to achieve their business goals and organization objectives. The coaching and mentoring makes the management able to fold the employees activities and role in the way that they want, it helps individuals working in organization in the improvement of their personal and professional skills, and make the employees able to achieve their individual targets and those of organization. It provide the employees a safe space to delegate Enhance the skills which the individuals encompass Ability of learning new skills Provide an insight into yours skills as a coach and mentor and also to those of others. Get unbiased, confidential support Provide fresh prospective on the related issues to work, workplace and organization environment. Provide the opportunity to make biased things clear between the individuals in the organization. Difference between coaching and mentoring The differences between coaching and mentoring are often considered being very min, even most of the people think it coaching and mentoring as different names of same concepts, and it can be difficult to distinguish between coaching, mentoring and counseling. In practice, mentoring for example is sometimes used interchangeably with coaching. Traditionally, however, mentoring in the workplace has tended to describe a relationship in which a more experienced colleague used their greater knowledge and understanding of the work or workplace to support the development of a more junior or inexperienced member of staff. Similarly, it can be hard to draw a clear distinction between coaching and counseling, not least because many of the theoretical underpinnings of coaching are drawn from the worlds of counseling and therapy. For the purpose of managing coaching services the key distinction to be drawn is that coaching is for those who are psychologically well; a coach should be able to recognize where an individual is so distressed by personal or social issues that he or she needs to be referred to specialist counseling or other support. Coaching and mentoring processes According to Robert Dilts different organizations and individuals work on development activities in different forms, these activities are conducted by managers sometime while by some organizations uses the concept and approach of internal and external mentors and coaches. Robert Dilts define the following process for coaching and mentoring Guiding: This the process which leads individuals and groups within organization from their current state to the to a desired state in their personal and professional life, same is the case like a car journey, the person driving is on current location and decides the target location and plan a certain path to reach the target. Coaching: is the process of improving another persons awareness about the deficiencies in his / her field and area of work, sets a target for that individual to achieve and improve a certain behavioral performance. Teaching: is the simple process of helping individuals and groups by an expert person to develop the skills and learning knowledge about a particular thing, place or person. Mentoring: helping to shape an individuals beliefs and values in a positive way; often a longer term career relationship from someone who has done it before Counseling: is the process of helping an individual to improve performance by resolving situations from the past. Every event that occurs in coaching is tied to activities in someones head. (Some people may argue that coaching is more heart based. Whatever your perspective is on this, consider that emotions have correlates in the brain too.) This means that a brain-based approach should underpin and explain every good coaching model and provide the field with an underpinning science. A brain-based approach is going to be inclusive and bring the disparate field to greater cohesion. Second, a brain-based approach to coaching looks attractive when you think about the other contenders for a foundational discipline, the obvious one being psychology. From an organizational perspective, psychology suffers from a mixed history and a perception of being unscientific. While psychologists are the first people called on if someone is in crisis, most senior leaders would not consider them for improving performance because of the bias they assume psychologists have for therapeutic languages and models. A brain-based approach on the other hand is something tangible and physical. We live in a materialistic world where organizations respect things that can be measured. To bring about the wide- scale use of coaching as a learning or transformation tool, we need to speak to organizations in a language they understand. [4] The main reason it may be time to build a brain-based approach to coaching is simply how profoundly useful this approach is. It is interesting to be able to explain in scientific terms why the brain needs coaches, but it is even more useful to know how coaching helps the brain improve its functioning. This points us to ways we can better measure, manage and deliver coaching initiatives, whether one to one, training internal coaches, or in teaching coaching skills to thousands of leaders. [4] When to choose coaching and mentoring For the management of any organization it is very important to choose between the activities of coaching and mentoring, their always remain some space for the improvement in organization, but the selection of activities of coaching or mentoring largely depends on the nature of the improvement that the management wants in organization, or the weaknesses they feel and want to overcome on. The below table shows information regarding coaching and mentoring and will provide idea to the management of the organization on what to chose and when to chose. Mentoring may be best whenà ¢Ã¢â€š ¬Ã‚ ¦. Coaching may be best whenà ¢Ã¢â€š ¬Ã‚ ¦. The employee needs an expert or sponsor The employee will benefit from specific knowledge about the organizations culture, values, and norms, especially when the information is informal and difficult to obtain from traditional sources The employee is reasonably clear about their career and developmental goals The employee will be helped by receiving direction The employee is a senior or more experienced leader; or where developmental issues may require strict confidentiality There is a strong desire or need to practice, apply, or implement new skills and behaviors, and excellent complement to traditional training. The employee realizes there is a gap between where they are and where they want to be (skills, knowledge, career, achievement, etc), but isnt sure how to address it The employee will be helped by sustained, objective support Skills required for good coach and mentor Getting people to change is becoming increasingly important in our rapidly changing work environment. The dominant view of organizational leaders is that getting people to change just requires information and the right motivation: we need to know what has to be changed, and then use incentives to inspire people to behave differently. This is a reductionist perspective, which works well in any linear system: if a machine breaks down, we work out logically where the source of the problem is, and then simply replace the part. However, if the thing broken is someones communication style, finding this out and trying to replace the part is not realistic. In fact, the more information we have about a human problem, the deeper the problem may become. [5] The above discussion shows the complication of the process of coaching and mentoring, that both of these are not an easy task to do, and it often requires skills, abilities and experience in the relevant field for the person who is going to take the position as coach or mentor in the organization. The skills required by a coach or mentor also depends on the field in which he / she is going to provide the mentoring or coaching facility, following is brief description of the most popular skills required by a coach and mentor in order to fully satisfy the needs of his / her job role. Skills required for good coach As coaching is a very structures and organized activity in each and every organization, so the person who is to be called coach must be having enough skills and abilities to organize people, lead people, and plan well in order to improve the humans skills and abilities and also to overcome on their weaknesses. Following are core skills to be found in a good coach. Must be able to provide facilitate clarification of the goal Available to employees all the time to guide them from a start point to the finish Maintain a threshold to keep focus/track Provide sufficient knowledge and help to employees that they may overcome on hurdles in pursuit of the goal. Strong Interpersonal Skills Technical Competence Patience Trustworthiness A Non-judgmental Attitude Belief in Lifelong Learning Skill at Providing Instructional Support Good Listening Skills Skills required for a Mentor As mentoring is more focused on individual relations in organization, normally this relation exits between an experienced and new staff member, the experienced member of staff is normally called as mentor, so the requirements from mentor is that he / she must have enough experience to work for that organization, and have all the related data and information on the products, services, and structure of the organization. A successful mentor should have the following skills Able to corrects mistakes Acts as a personal cheering squad Guides in improving the future Provides counsel and wisdom Supports the journey from fantasy to reality Provokes thought and wider perspectives Leadership behaviors and styles The activities and processes of coaching and mentoring needs the role of leader in organization who initiate the process, set the targets for it, and then plan the procedures to achieve the targets by proper coaching and mentoring activities, and during these activities also evaluate the process and its success by setting milestones, and motivate their team members and employees towards the achievement of their career and organization business objectives. Coaching and mentoring are two personal development methods that nurture a persons own abilities in order to improve behavior and performance. The processes of coaching and mentoring are similar insofar as they are both a series of conversations (spoken or written) between two individuals. However, there are subtle but significant differences in aim, emphasis and style. Coaching tends to be viewed as more task-oriented, skills-focused, directed and time-bound, whereas mentoring is more focused on open-ended personal development. The reality is that there is considerable convergence and overlap between these approaches. To get the best out of mentoring and coaching, we need to start by exploring their origin, evolution and application to leadership development. [6] The achievement of organizational goals largely depends on the humans working for that organization organizes different activities and the results of those activities depends on how much they are dedicated towards those activities and how much the organization staff members are motivated. The word motivation is common in everyday language, but is not easy to define rigorously in a scientific context. The concept of motivation is related to, but distinct from other concepts, such as instincts, drives, and reflexes. Motivated behavior is usually goal oriented; the goal may be associated with a drive such as hunger or thirst (called primary motivation). However, motivation is also closely tied to sensory stimuli: an animal will not usually exhibit eating behavior unless food is presented. Unlike instinctive behavior, motivation depends on affect (emotional state). Finally, motivation can be learned (in which case it is called secondary motivation) and typically elicits more complex beha viors than simple reflexes. Motivation theories and coaching / mentoring There are so many motivation theories by different management writer; the focus of each and every motivational theory is on the fulfillments of the needs of individual working for that organization and through highly motivated humans the achievement of the organizational goals. In this part of the assignment I will focus only on one motivational theory (Hull theory) which is very closely related to the gaining motivation of employees through different activities of coaching and mentoring. Hulls Theory Hulls theory provides a framework within which motivated behavior can be analyzed. Hull (1943) proposed that the initiation of learned, or habitual, patterns of movement or behavior is called motivation. In addition, Hull proposed a distinction between primary motivation, the evocation of action in relation to primary needs, and secondary motivation, the evocation of action in relation to secondary reinforcing stimuli or incentives. Primary motivation is the cornerstone of Hulls drive reduction theory. According to Hull, events that threaten survival give rise to internal drive states, and behaviors that act to reduce drive are thus rewarding. For instance, lack of food causes an increase in the hunger drive, and the consumption of food is rewarding because it leads to a reduction in the hunger drive. In our daily experiences we are faced with a continuously fluctuating combination of multiple drives and incentives. Somehow we must be able to select the behavior that is most appropriate in a given situation, while suppressing other, less adequate behaviors. Thus, motivated behavior requires a form of competition. According to Hull, at any given time the behavior with the greatest potential to reduce a given drive is released. If the drive persists, that behavior is inhibited, and the second strongest response in the drive hierarchy will be released, and so on. The concept of the Hulls theory shows that organization can get the benefits of the employees skills and knowledge about the job role if that employee is highly motivated, and motivation can only be gained through proper process of coaching and mentoring activities. Assignment Task 2 The requirements from this task are to measure and critical evaluate the current academic debate, and also a critical reflection of the learning during this course and assignment. Evaluation of academic debate We have described motivation as the internal force that energizes behaviors, and that determines which particular behavior will be emitted in response to a given set of environmental stimuli and to the internal needs of an organism. Motivation is a complex topic of research that has been studied from many different approaches. During this coursework I come across the different areas of management which focuses on the development of human resources in the organizations in order to achieve the organization goals and objectives, coaching and mentoring are the two most important activities in this regard which are most widely used and practiced in different organizations. The theories of different management writers have declare the motivation as the key factor in getting human involve in the activities of the organization which will not only results in the betterment of the individual skills and learning but also make the organization goals achievements realistic one. The academic debate during this course was very enough to meet the requirements in proper way and make the students able to understand the core of the issues which influences organization business and why they need to have an individual or group of individuals as coach and mentor in the organization and they use different motivation concepts in order to motivate the organization staff to get the desired results of the process. The nature of coaching and mentoring activities also depend largely on the size and structure of the organization, the nature of their business, the products and services they produce and how much they are focused on the personal and professional skills development of the humans working for them. These activities help in micro skills development, and the micro-skills of coaching include helping the manager develop the skills and attitudes to help and individual manage situations from within their own resources (Egan, 2004). During this stage of the training, the individual is introduced to the concepts of Empathy, Respect and Genuineness. Reflection on academic learning During this module I come across different concepts of human resource development in the organization, how to motivate individuals working for organization, how the management of the organization implement different management theories in order to get the desired results of the activities like coaching and mentoring, the process of human resource development and motivation, that how an individual working for or on the behalf of the organization can be motivated to put their hundred percent in performing their job role and focusing toward their personal and professional skills development, and through the proper use of their skills and knowledge the achievement of their organizational goals and objectives, while the employees must understand the importance of the coaching and mentoring activities which the management of the organization conduct for them and actively participate in those activities for their own personal and professional skills development, and learn the knowledge and information which will make them able to perform their job role very efficient and effectively. Conclusion and Recommendations To achieve the business goals and organizational objectives organizations use the different approaches which are discussed in very detail in this assignment. In this part the conclusion is given of the overall debate some recommendations for organization management who wish to improve the standard of coaching and mentoring in their organizations. Coaching had its origins in the world of sports, with coaches helping competitors to achieve success through structured and focused instruction and tutoring. In the 1980s, executives of major companies realized the potential a coaching-style intervention could have in helping them to work more effectively. Such approaches also permeated the development world. In the 1990s the Community Development Resource Association (CDRA) in South Africa was using such an approach as part of its development practitioner formation programs. Mentoring has been practiced in different cultures for hundreds of years. But it is only recently that mentoring has been (re)discovered by the private sector, and now by the civil society sector, as a mechanism for leadership development. The origin of mentoring can be traced back to Greek mythology. When Odysseus left home to fight in the Trojan War, he placed an old, trusted family friend, Mentor, in charge of his household, thereby delegating responsibility for protecting and educating his son Telemachus. A mentor therefore conjures up images of a wise and trusted advisor or counselor. Some African scholars make the point that such roles were commonplace in Africa long before ancient Greek civilization. The extensive literature on coaching and mentoring reveals no single definition of either term, but rather a collection of definitions that help form a picture of what the processes involve. Much of the literature explores different models that can be used and adapted by coaches and mentors, depending on their personal style and their situation. According to many definitions, while coaching and mentoring share the same principles, coaching is primarily focused on performance within the current job and emphasizes development tools, while mentoring focuses on longer-term goals and developing capability. The word motivation is common in everyday language, but is not easy to define rigorously in a scientific context. The concept of motivation is related to, but distinct from other concepts, such as instincts, drives, and reflexes. Motivated behavior is usually goal oriented; the goal may be associated with a drive such as hunger or thirst (called primary motivation). Those organizations who wish to improve the standard of their human resources through structured process of coaching and mentoring, I will suggest the following in light of what I studied during this course and preparation of the assignment. Try to make the human resource management department well structured and influential on the decision making regarding human development in the organization. Hire only those individuals as coach or mentor in the organization who have past track record of working in such organization environment. Satisfy the needs of the human resources in order to make them highly motivated. Motivated employees can only focus towards their personal and professional skills development and can contribute to the goals and objective achievement of the organization. The organization needs to invest in their human resource, and this investment will lead them to become the market leader in their product and services. The management should always identify the weak areas and the need for coaching or mentoring, and the employees should fully cooperate with the management to achieve the best of results from the process.

Tuesday, November 12, 2019

Company strategic plan Essay

According to company strategic plans, the company aims to achieve a net profit before tax of $1,000,000. The chief risks to this goal are: ââ€" poor sales due to economic downturn ââ€" increases in expenses such as wage expenses. In addition to Australian operations, the company is considering manufacturing overseas to take advantage of reduced costs. The company is also considering diversifying its product range to reduce exposure to poor sales of one product. Role You are the manager of Sales Centre A, based in Adelaide. The centre has achieved great success over the last year and consistently outsells other sales centres. In fact, due to the large number of accounts managed by your sales team and larger staff, your centre is expected to sell as much volume as the other two sales centres put together. Naturally, you expect cost allocations to reflect the both the needs and importance to the business of Cost Centre A. Task A The Sales General Manager, Sam Gellar has asked you to review the master budget and cost centre budgets prepared by the Senior Accountant. She would like you to meet with her to discuss the whether the budget projections are achievable, accurate, understandable and fair. She would like you to look at the budget for your cost centre closely, note any changes you think are necessary, develop an argument for the changes and negotiate those changes with her. Information you are aware of includes: ââ€" Sales in the first quarter (Q1), second quarter (Q2), and the fourth quarter (Q4) are generally 30% less than Q2. ââ€" Sales in Q2 depend on completion of 90% of repair and maintenance. ââ€" Commission negotiated with members of the sales team is now at 2.5%.